Artisan Kirpan Warranty
Artisan Kirpan Warranty Information
Khalsa Raj warrants that all our products are free from defects in material and workmanship. KHALSA RAJ SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, IMPLIED OR EXPRESSED, INCLUDING ANY WARRANTIES OF SUITABILITY FOR SPECIFIC USE OR PURPOSE. This warranty extends only to the original purchaser for as long as they own the product.
Repairs or alterations made to your kirpans or accessory performed by any source other than Khalsa Raj unconditionally voids any warranty by Khalsa Raj.
Khalsa Raj warranty does not cover any damage caused by abuse, misuse, loss, improper handling including dropping, extended water exposure, alterations, accident, neglect, disassembly, or improper sharpening.
Khalsa Raj is not responsible for loss or use of its products, including defective products, and disclaims responsibility for any direct, incidental or consequential damages.
Assumption of Risk & Idemnity
By purchasing any item produced by Khalsa Raj the buyer assumes responsibility to ascertain and follow all applicable laws in your local area concerning owning, carrying, shipping, transporting and use of any Khalsa Raj product. The buy expressly agrees to hold harmless and idemnify Khalsa Raj for any and all claims resulting directly or indirectly from the purchase, ownership, transportation, shipping or use of the item in violation of applicable federal, state, and local laws or regulations. Khalsa Raj is not liable for misuse of any Kirpan or product purchased either directly from Khalsa Raj or from one of our resellers. You must be at least 18 years old to purchase a Kirpan from us.
Returns & Repairs
If you feel that your kirpan or accessory has a problem please contact us. We will inform you of the options and may request that you return the item to Khalsa Raj. You will be responsible for shipping/insuring this product. After examination, we will contact you and suggest a solution. If we determine there is a defect in the manufacture/materials/workmanship, Khalsa Raj will replace that product with the same item at our expense, and refund your shipping costs. If a refund is desired, on your defective product only, we must receive the item back within 10 days of your receving it. After 10 days, only an exchange is possible. Other than a problem with manufacturing/materials/workmanship, all sales are final.
If a problem with a returned item is determined to be caused by something other than a defect in manufacturing/materials/workmanship, Khalsa Raj will inform you of whether the product can be repaired and the cost to you of having Khalsa Raj implement such a repair. Upon agreement and payment, we will perform the repair.
If Khalsa Raj is unable to improve the condition of the product, we will return it to you with a reccomendation. All costs associated with the shipment of the prodcut(s) are the responsibility of the customer.
For safe shipping of your Kirpan, we recommend that you keep the blade stored in its factory-provided sheath. Wrap the kirpan with plastic bubblewrap or other protective padding, and pack snugly in a sturdy cardboard box. We also recommend that you insure the package for the amount of its original purchase. Send to: Khalsa Raj, 368 Village Street, Ste. D4, Millis MA 02054 USA - phone 508-376-8162 or +15083338162.